AI-Based Proof of Concepts Successfully Implemented – A Conversation with Josef Adersberger from QAware
In the Digital Insurance Podcast, Josef Adersberger, Managing Director and Co-Founder of QAware, discusses the challenges of AI-based Proof of Concepts (POCs) in the insurance industry. Many of these POCs fail before they ever reach production. According to Josef, the success of AI POCs requires a shift in thinking and the creation of a structured funnel that transforms ideas into successful projects. A key factor lies in the employees and their ideas, which must be actively nurtured and encouraged.
Even with the growing number of innovative AI applications, Josef emphasizes that the user experience is often overlooked. Insurers should always focus on how improved interfaces can enhance customer service. Other challenges include issues like data protection, security, and data infrastructure, which must be considered in POCs, along with sufficient resources and attention.
Discover in this podcast episode how insurers can make their AI strategies more successful!
Listen to the full 🎧 podcast episode here